CUSTOMER
INFORMATION from AQUILA NATURAL HISTORY BOOKS
Ordering Information:
Orders can be sent in four different ways:
(a) by regular mail to our postal address: Aquila Natural
History Books, P.O. Box 4021, NL-7200BA Zutphen, The Netherlands;
(b) by fax to number +31-573-253 693;
(c) by e-mail to aquilabooks@planet.nl
(d) by telephone to number +31-573-253 693; phone
orders must to be followed by written confirmation.
Never send payment with order: invoices are sent with books. Pro-forma
invoices may be issued at our discretion.
Our Conditions of Sale:
All books, papers and journals are offered for sale subject to being
unsold. At the time these listings are compiled or updated, all
antiquarian and second-hand items are available from ready stock,
mostly in one copy only. New books, if not in stock, will be supplied
on back-order from publishers or distributors; delivery time of these
may vary from 10 days to well over 3 months, depending on factors not
in our control.
All items have been described carefully
and are guaranteed to be in good to very good condition if not stated
otherwise. Markings as found frequently in second-hand books (stamps,
former owner's name, scorings, etc.)
are mentioned in the descriptions only if they are of more than
unobtrusive nature and are described then according to their
seriousness. - Any item found to be unsatisfactory can be returned
within 3 days after receipt; later returns will not be accepted without
our previous written permission.
Our Invoices & Your Payments: Prices are given in Euros ( € ) and still partly in the [the now
obsolete]
Netherlands Guilders, the latter are being removed during updates
within short.
Invoicing is done in Euros. On invoices to our U.S. customers
the equivalent in Dollars is stated according to the exchange rate at
the time of invoicing. Charges additional to prices are: (a) postage at cost, (b) a
standard amount of € 1.00 covering a small part of our expenses for
handling and packing, and (c) an amount
covering transfer or collection costs charged at our end by bankers
(€ 9.50) or postal giro office (€ 3.50).
When paying small amounts we also accept payment in cash only
in Euro or US Dollar bills sent by registered letter mail; charges for
transfer or collection do not apply then, of course.
Within the European Union foreign payments by bank or giro are now
entirely or practically executed for free, no payment charges will be
invoiced here.
Payments by credit card are accepted through intermediary of PayPal.
If you prefer to pay by credit card please mention this with your
order, then we will send you a duplicate invoice by e-mail including
the necessary details.
The Value Added Tax of 6% we are legally obliged to charge to
customers in all
countries of the European Union unless the customer is
VAT-exempt in which case his VAT identification number must be included
with his order. Payment must be made within 8 days after receipt of books. -
Credit arrangement or deferred billing is available to Libraries and
Institutions. - Goods remain property of vendor until payment in full
has been received. The cost of having to send statements and of having
much overdue accounts collected will be fully charged to the debtor.